TERMS & LIABILITY
Upon receipt of your security deposit, subject to trip availability, One & Well will reserve your spot on your selected retreat. Your reservation is only reserved upon receipt of the security deposit and return of this signed contract.
Due to the unknown nature of traveling abroad and the potential risk for sickness or injury, it is advised that you purchase travel insurance for the duration of the trip. If you opt to not purchase travel insurance, you are aware that you must be prepared to pay out of pocket for any medical needs that may occur during the trip, which could be costly. For travel insurance recommendations, please visit World Nomads or Allianz.
One & Well reserves the right to change or cancel your booking in accordance with operating requirements or circumstances beyond its control - i.e adverse weather conditions, closure of airports or ports, workers’ strike, pandemic, epidemic or health risk, fire, political unrest, war or threat of war, riots, civil strife, industrial disputes, terrorist activity, natural & nuclear disasters, travel restrictions, or other similar events. In the event of trip cancellation by One & Well, you will receive a credit equal to payments made to be used within one calendar year of cancellation towards another retreat. One & Well is not responsible for the costs of any other travel arrangements affected due to any cancellations or rescheduling. In the event that you cancel for any reason, a credit will also be issued to be used within one calendar year from the cancellation date towards another tour. This credit will exclude the non-refundable security deposit.
TRIP DETAILS & ITINERARY
The trip information provided is a general itinerary that may be changed at any time to be improved upon to ensure the best overall value. If such improvements can be made, or unforeseen circumstances beyond the control of One & Well makes changes necessary, One & Well reserves the right to vary itineraries and to substitute accommodation and activities. One & Well is not responsible for any other travel arrangements affected.
A non-refundable security deposit is required to reserve your spot, and your spot will not be guaranteed until the deposit is received. The security deposit is required to reserve accommodation and activities. The remaining balance will be split into a payment plan based on your selected package. Payment is non-refundable. In all instances, no refunds will be issued.
FORCE MAJEURE CLAUSE
One & Well cannot accept liability, where the performance or prompt performance of our contractual obligations is prevented or affected, or you otherwise suffer any loss, injury, death, inconvenience or damage as a result of circumstances amounting to "force majeure". "Force majeure" means any event or circumstances which we or the supplier of the services in question could not foresee or avoid. Such events and circumstances may include, acts of God, actual or threatened, war, insurrection, riots, strikes, civil action, decisions by governments or governing
authority, technical or maintenance problems with transport, changes of schedules or operational decisions of air carriers, terrorist activity or the threat thereof, industrial action, natural or nuclear activity, epidemic, pandemic, Illness, physical injury, quarantine, medical or customs or immigration regulation, delay, or cancellation, adverse weather conditions, fire and all similar events outside our control. In the case of a Force Majeure event, we will not be responsible for any refund, although if we do receive any refund from our suppliers, we will provide that to you. Our initial deposit is always non-refundable.
You are responsible for booking your own travel arrangements to/from your selected destination as flights are not included in trip costs unless stated otherwise. If you plan on continuing your trip upon retreat completion, you are responsible for arranging your own travel. You are also responsible for any additional activities not included in the tour. In the event that for any reason you would like to deviate from the group, you are responsible for your own transportation/ meeting the group back on the tour at any given time. If for any reason you decide to engage in reckless behavior, One & Well is not liable for any damages caused to yourself or commercial property.
Accommodation includes private or shared rooms. Please keep in mind that private rooms are limited, and available for an additional cost on a first-come, first-serve basis. There will be no room changes during the trip. Please be sure to specify accommodation preferences prior to booking. You will be responsible for any costs incurred as a result of damage or excess cleaning
fees related to your accommodation and must immediately report any pre-existing damage in your room to hotel staff and/or One & Well
Attendees must be 18+ to attend. These retreats are meant to build community and a connection to new cultures. By signing this agreement, you agree to be respectful in your actions and speech to the other attendees as well as those in the country itself. If you have any physical or mental disabilities, you must advise One & Well before signing this agreement to make sure One & Well can better accommodate you. The possession or carriage of illegal or restricted substances (drugs) are not tolerated.
By signing this agreement, you agree to hold One & Well harmless in the event of theft, injury, hospitalization, or death. You also agree you are medically fit for travel and able to handle any activities listed in the itinerary, as these retreats are also adventure tours. In the event of necessary medical attention, One & Well is not liable for any losses or costs incurred as a result of medical services obtained. Any medical attention needed will be at the attendee’s expense.
You agree to comply with One & Well throughout the entire duration of the retreat, and understand that all decisions made are in the best interest of the group. You also agree to comply with local authority and the laws of the country in which you are traveling. If you do not comply, or you are not compatible with the general enjoyment & well being of other members on the retreat, One & Well reserve the right to refuse to let you continue with the retreat.
Furthermore, you agree that your fellow travelers and One & Well have the right to travel/work in a safe environment. Any threats to their safety, well-being or inappropriate behavior by you (verbal or physical) will be taken extremely seriously and may result in the immediate termination of your trip. In either event, you will be responsible for your own repatriation, related costs, and have no claims against One & Well.
It is your responsibility to have a valid passport in time for your selected retreat as well as any necessary vaccinations, and to comply with all applicable laws. Any costs whatsoever regarding obtaining, replacing, or changing visas whilst on tour are at your own expense. It is also your responsibility to ensure your passport is with you throughout the duration of the retreat. Any misplaced passports will be the responsibility of the owner. To avoid loss or misplacement, bring a photocopy of your passport with you.
Currently, One & Well does not require guests to be vaccinated. One & Well requires that travelers have the necessities to enter each country of destination based on their requirements. It is your responsibility to have the necessary documentation and testing required done prior to entering and exiting the country. COVID-19 testing fees to return to your country of origin are not included in the price of the retreat, and must be coordinated with One & Well prior to returning to the United States.
Due to the creative nature of the trip, you agree that One & Well and other trip attendees may take photographs and videos of you during the trip. You understand that these may be used on social media, the web, and in future marketing materials without obtaining any further consent or payment in respect of such photographs and/or films.