One & Well is a pioneering, wellness travel company that offers unique and authentic experiences of life as it should be; a Well way of living that is in balance with Oneself.

We design immersive and rejuvenating body, mind and spirit experiences through body movement, healthy nutrition & outdoor adventures, while exploring the benefits of being surrounded by nature.

“Where the journey back to our true home starts: One’s self”

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Our experiences are a blend of all the things that you love: music, movement, adventure, good & healthy food, cocktails, and a lot of laughs in a breathtaking location– We don’t know what better combination there is.

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Whether you’re looking to escape to a remote beach, a stress-free oasis in the middle of the jungle, or a sacred spiritual valley, we’ve got you covered. O&W Journal along with our travel memoirs and curated playlists are aimed to inspire wonder and bring you in contact with a more profound essence of traveling and living.

CANCELLATION & REFUNDS

All payments are non-refundable should you decide to cancel your booking. We do not offer refunds. If you need to change or cancel your trip and you give us at least 60 days notice, any payments made to One&Well will convert into a credit that you can use within the next 12 months to book another retreat. If a guest cancels less than 60 days prior to the retreat, only their deposit may be applied towards another retreat. If a guest leaves during the retreat, there will be no refund. We highly recommend purchasing travel insurance at the time of your booking so you are protected in the event you need to cancel with less than 60 days notice.

CANCELLATION BY ONE&WELL

One&Well reserves the right to cancel any trip or part of the trip. In this event we will provide retreat credit, which will be valid for two years. If One&Well cancels a retreat for any reason, including Force Majeure, One&Well is not responsible for loss of funds in association with travel accommodations made by the guest.

TRAVEL INSURANCE

Due to the unknown nature of traveling abroad and the potential risk for sickness or injury, it is advised that you purchase travel insurance for the duration of the trip. If you opt to not purchase travel insurance, you are aware that you must be prepared to pay out of pocket for any medical needs that may occur during the trip, which could be costly. For travel insurance recommendations, please visit World Nomads or Allianz.

TRAVEL CANCELATION

One & Well reserves the right to change or cancel your booking in accordance with operating requirements or circumstances beyond its control - i.e adverse weather conditions, closure of airports or ports, workers’ strike, pandemic, epidemic or health risk, fire, political unrest, war or threat of war, riots, civil strife, industrial disputes, terrorist activity, natural & nuclear disasters, travel restrictions, or other similar events. In the event of trip cancellation by One & Well, you will receive a credit equal to payments made to be used within one calendar year of cancellation towards another retreat. One & Well is not responsible for the costs of any other travel arrangements affected due to any cancellations or rescheduling. In the event that you cancel for any reason, a credit will also be issued to be used within one calendar year from the cancellation date towards another tour. This credit will exclude the non-refundable security deposit.

TRIP DETAILS & ITINERARY

The trip information provided is a general itinerary that may be changed at any time to be improved upon to ensure the best overall value. If such improvements can be made, or unforeseen circumstances beyond the control of One & Well makes changes necessary, One & Well reserves the right to vary itineraries and to substitute accommodation and activities. One & Well is not responsible for any other travel arrangements affected.


YOUR RESPONSIBILITIES

You are responsible for booking your own travel arrangements to/from your selected destination as flights are not included in trip costs unless stated otherwise. If you plan on continuing your trip upon retreat completion, you are responsible for arranging your own travel. You are also responsible for any additional activities not included in the tour. In the event that for any reason you would like to deviate from the group, you are responsible for your own transportation/ meeting the group back on the tour at any given time. If for any reason you decide to engage in reckless behavior, One & Well is not liable for any damages caused to yourself or commercial property.

ACCOMODATION

Accommodation includes private or shared rooms. Please keep in mind that private rooms are limited, and available for an additional cost on a first-come, first-serve basis. There will be no room changes during the trip. Please be sure to specify accommodation preferences prior to booking. You will be responsible for any costs incurred as a result of damage or excess cleaning fees related to your accommodation and must immediately report any pre-existing damage in your room to hotel staff and/or One & Well

RESTRICTIONS

Attendees must be 18+ to attend. These retreats are meant to build community and a connection to new cultures. By signing this agreement, you agree to be respectful in your actions and speech to the other attendees as well as those in the country itself. If you have any physical or mental disabilities, you must advise One & Well before signing this agreement to make sure One & Well can better accommodate you. The possession or carriage of illegal or restricted substances (drugs) are not tolerated.

LIABILITY

By signing this agreement, you agree to hold One & Well harmless in the event of theft, injury, hospitalization, or death. You also agree you are medically fit for travel and able to handle any activities listed in the itinerary, as these retreats are also adventure tours. In the event of necessary medical attention, One & Well is not liable for any losses or costs incurred as a result of medical services obtained. Any medical attention needed will be at the attendee’s expense.

COMPLIANCE

You agree to comply with One & Well throughout the entire duration of the retreat, and understand that all decisions made are in the best interest of the group. You also agree to comply with local authority and the laws of the country in which you are traveling. If you do not comply, or you are not compatible with the general enjoyment & well being of other members on the retreat, One & Well reserve the right to refuse to let you continue with the retreat.

Furthermore, you agree that your fellow travelers and One & Well have the right to travel/work in a safe environment. Any threats to their safety, well-being or inappropriate behavior by you (verbal or physical) will be taken extremely seriously and may result in the immediate termination of your trip. In either event, you will be responsible for your own repatriation, related costs, and have no claims against One & Well.

PASSPORT

It is your responsibility to have a valid passport in time for your selected retreat as well as any necessary vaccinations, and to comply with all applicable laws. Any costs whatsoever regarding obtaining, replacing, or changing visas whilst on tour are at your own expense. It is also your responsibility to ensure your passport is with you throughout the duration of the retreat. Any misplaced passports will be the responsibility of the owner. To avoid loss or misplacement, bring a photocopy of your passport with you.

IMAGE RELEASE

Due to the creative nature of the trip, you agree that One & Well and other trip attendees may take photographs and videos of you during the trip. You understand that these may be used on social media, the web, and in future marketing materials without obtaining any further consent or payment in respect of such photographs and/or films.